Flying With a Walking Aid or Wheelchair

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Flying can be an enjoyable way to visit family or explore somewhere new, but navigating a busy airport is another matter if walking long distances has become difficult. The good news is that you do not need to struggle through the terminal or avoid travelling altogether. A little preparation can make the journey considerably easier.

Start by thinking about the parts of the airport that might cause difficulty. Getting from check-in to the departure gate, standing in queues, and moving between terminals can take more energy than expected.

If you use a walking stick, crutches, or a wheelchair, contact your airline before travelling to ask what assistance is available. Air New Zealand, for example, lets passengers request mobility assistance when booking, with options depending on how much support they need. 

It is worth arranging this even if you can walk independently for short distances. You might manage a stroll around the shops but find a long walk to the gate exhausting. Be specific about the help you need rather than assuming the airline will know. If you are connecting with another airline, contact that carrier too, as arrangements may differ.

If you travel with your own wheelchair or a battery-powered mobility device, notify the airline well in advance. The airline may need details about its dimensions, weight, and battery type. Requirements can vary between devices and aircraft, so do not leave these questions until you reach the airport. 

Pack any essential mobility accessories where you can reach them, and consider bringing written instructions for handling a wheelchair that folds or has removable parts. If you rely on a particular cushion or support, ask the airline how best to keep it with you.

Finally, allow extra time on travel day. Arriving in a rush can make an already tiring journey more stressful. Confirm your assistance request before departure, keep the airline’s contact details handy, and ask staff for help if your needs change.

Travelling comfortably is not about proving you can manage everything alone. With the right arrangements, you can save your energy for the people, places, and experiences waiting at the other end.